PenDrago Review: An Overview of the Writing Service

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3.6

PenDrago first launched in late 2013 as a brainchild of students who had gained lots of experience in the writing industry. In a year in the writing business, the company had its foothold in the writing market, attracting the first PhD holder to its team.

Merely three years in the market, PenDrago.com completed 10,000 projects. Ambition never stopped there. For example, in March 2019, PenDrago did a remodel of the website — the fresh look you see today was created due to the effort of the company’s in-house web designers.

Today, the company boasts 500+ degree holders in its team. The site says it has a quick turnaround time of up to 3 hours. Its projects are in three categories: writing, editing, and proofreading.

The target market is high school students, all the way to postgraduate students. PenDrago has several contact options: a contact email address for a first-time buyer, client support address for ongoing projects, and another one for payment inquiries.

More basic information about the services is listed on its FAQ section, but you may click on the “Questions?” and “Online” pop-ups on your right bottom.

Pricing Overview

The customer is presented with the option to choose the pricing for writing services in PenDrago. The price is comprised of three or more factors, namely:

  • The education level: the price of a page for your paper increases with the education level.
  • Number of pages of an assignment: The more pages you order, the more you will pay
  • The urgency of your paper: The quicker you need the assignment done, the more PenDrago will charge for it.

Another determining factor for pricing is the type of project you need.

For instance, an ordinary assignment writing costs $17.56 for a page of 300 words. This writing category has some deliverables. Namely custom content that is specific and original for you, including adequate research, and the formatting of content in your preferred style, tests, surveys, and problem-solving.

The price for editing a page of 300 words is $11.70, whereas proofreading a similar project starts at $9.96 as per PenDrago.com. Editing will include free proofreading, formatting of your project in your selected style, adjusting of the tone, and refining of content structure.

Note that these billing rates may change based on customer factors discussed above.

Lastly, for proofreading, you get typo removal, checking for punctuation, and a review of grammar.

There are more pricing models offered by this service, namely:

  • Pay as You Go: Huge projects of over $500 have a no-interest billing plan.
  • Get More, Pay Less: Here, you get to save almost 15% on all orders as part of the Pendrago’s loyalty discount plans.

Types of Services

PenDrago assigns your writing tasks to top experts in the writing industry. Their services are in three categories, namely: writing, editing, and proofreading. But this is not all.

When placing an order, you select the project purpose. There are nine options to choose from, starting from high school to Ph.D., then Business Standard and Premium purposes. This selection unlocks the services offered, under project type.

Specific services include essays, presentations, dissertations, course works, outlines, reviews, notes, and papers. There is an option for you to type a service not listed above under “Other (not listed above).”

You then choose your preferred expert from the three options available, starting with the Best Available, your Order ID, and Language Proficiency.

In case your assignment doesn’t fall under the three broad categories, you can select the “Other” button on the order form.

Items to choose for a better service include selecting the right deadline for your assignment and the minimum turnaround time under the HH field.

The best part is that you don’t need to do the ordering by yourself. Moments after clicking the order form, you may get a call from sales support at PenDrago.com. Therefore, making your ordering process easier.

More assistance is accessible through any of the contact systems at the footer of the site. Hence, in three simple steps, you should be able to assign your task, choose your expert, and give custom instructions for a perfect submission.

Payment Options

Services on PenDrago come at a cost determined by the service you need. This writing service is in collaboration with some of the best payment options in the world.

Payment is through American Express, VISA, MasterCard, or Discover.

These payment solutions are tried and approved by many. Moreover, this writing services guarantee that billing is 100% secure from anywhere in the globe.

In case you have issues with payment, there is direct access to support through their billing inquiry email address.

A promise by PenDrago.com is that your financial data is safe and protected from access by a third party.

Guarantees

PenDrago has several guarantees for you, the customer. The guarantees are categorized as follows:

  1. Money-back guarantee
    PenDrago recoups your money based on the stage of your assignment and several scenarios.
    First, if no writer has been assigned the order, then you get a full refund by cancelling your project. Secondly, if work is assigned to a writer and half the deadline period has not reached, you get a 70% refund of the total payment. Finally, if work was assigned to a writer and half of the deadline surpassed, you get a 50% return of your payment. The other percentage is meant to compensate the writer for work done. Hence, the writer stops working on the project.
    There are other money-back options, such as a refund, in case you mistakenly make multiple payments. Also, in case PenDrago could not find a writer for your project, due to poor formatting, grammatical issues, or unfollowed instructions. Moreover, up to a 20% refund for late project deliveries and 100% in case you cancel the project for delayed delivery.
  2. Revision guarantee: You can request for free revision of your paper under some circumstances. Foremost, if the request is within ten calendar days from the day of sample submission to you, also, in case the revision does not overwrite instructions provided initially.
  3. Quality guarantee: PenDrago guarantees quality assignment submissions, namely well-research, unique, and correctly formatted content.
  4. Confidentiality guarantee: Information about you, your project, and financial data will not be divulged to any third party.

Is this Service Legit?   

Many things point to the genuineness of PenDrago. The first sign of its legitimacy is the website shares its development journey since its inception in 2013.

On its homepage and off the site, you will find customer reviews of the company’s service. Unlike other companies telling you they have multiple postgraduate experts, this writing company specifies the exact time when it got its first PhD writer- this stroke us because not most companies share the story of their humble beginnings.

The website was redesigned recently. Interestingly, PenDrago shares how the company had to fire its two web designers and hire new ones for a fresher look. Most of these items show how devoted this writing service provider is in terms of customer satisfaction.

Pros

  1. Unlimited services: There is a lot of academic writing services that can deliver.
  2. A vast pool of expert writers: 500+ professionals is a huge number of the best guys for any of your projects.
  3. Highly responsive customer support. PenDrago customer service is available 24/7, with multiple contact options available for you.

Cons

  1. The price for a page of work is way higher than what most in the industry charge. The rate could be outrageous from the company.
  2. There is no community for public feedback; you cannot discuss anything with the customers who got their services on the site.

Summary

PenDrago.com bears all the right qualities of the perfect essay writing services. The company’s unique selling features include the quality of assignments delivered, the guarantees, and the quick turnarounds. Moreover, the company has a fantastic pool of expert writers, editors, and proofreaders to assist with your projects at any level of education. With this PenDrago review, we hope you find the perfect fit for you.